Shipping Policy
π¦ Shipping Policy β Elcomdigital Shop
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All orders are processed within 1β3 business days after receiving payment.
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Orders are not shipped or delivered on Sundays or public holidays.
2. Shipping Time & Delivery
Since we operate as a dropshipping store, delivery timelines may vary depending on the supplier and customer location.
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Domestic Orders (within India): 7β12 business days
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International Orders: 10β20 business days
Delays may occur due to customs clearance, courier partner issues, or unforeseen events.
3. Shipping Charges
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Shipping charges are calculated and displayed at checkout.
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Sometimes we may offer Free Shipping promotions.
4. Order Tracking
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Once your order is shipped, a tracking number will be sent to your email or WhatsApp.
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You can track your package using our courier partnerβs website.
5. Incorrect Address or Failed Delivery
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Customers are responsible for providing the correct shipping address.
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If a package is returned due to an incorrect address or failed delivery attempt, re-shipping costs will be borne by the customer.
6. Damaged or Lost Packages
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If your package arrives damaged, please contact us immediately with pictures.
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If your package is lost during shipping, we will work with our courier partners to resolve the issue.
7. Contact Us
For questions about your order, please contact us:
π§ Email: elcomdigitalshop@gmail.com